Privacy Policy

1. Introduction & Overview

Welcome to Wait & Get Logistics ("we", "our", or "us"). We provide international parcel shipping, procurement from China (including 1688, Taobao, and Alibaba), currency exchange, and tracking services for customers in Nigeria and worldwide. This Privacy Policy outlines how your personal and transactional information is collected, processed, and protected.

2. Information We Collect

• Account Information: Full name, email address, phone number, password hash (encrypted with PBKDF2/scrypt), and unique customer ID (e.g., WGLXXXXXX).
• Shipping & Parcel Data: Parcel descriptions, categories, weight, CBM, destination, tracking numbers, and uploaded parcel inspection images.
• Procurement Requests: Sourcing links (1688/Taobao/Alibaba), target budget, quantity, and product descriptions/images.
• Financial Quotes: Currency conversion records (CNY/NGN/USD), custom freight quotations, and order costs.

3. How We Use Your Information

• To authenticate and manage your customer account and order records.
• To review parcel photos, calculate pricing quotes, and handle international freight and delivery.
• To purchase requested items from Chinese suppliers on your behalf.
• To send automated email receipts and pricing updates via Flask-Mail / SMTP.
• To communicate order status, quotes, and delivery updates via WhatsApp and phone.

4. Cookies & Session Management

We use cookies and local storage to manage user authentication and session security:

• Accept All (Persistent Session): Saves a secure remember-me cookie so you remain logged in across browser sessions until you explicitly click Logout.
• Decline (Session-Only): Limits your session to temporary browsing. Closing your browser immediately logs you out.

5. Third-Party Integrations

We work with trusted services to fulfill our logistics platform operations:

• Kuaidi100 API: Auto-detection and query of Chinese courier tracking numbers.
• exchangerate.host API: Real-time foreign exchange rates for CNY/NGN/USD conversions.
• Google SMTP / Flask-Mail: Delivery of automated transactional and notification emails.
• Logistics & Customs Partners: Transmission of recipient manifests necessary for customs clearance and courier delivery.

6. Data Security & Storage

All database records are stored in protected SQLite database structures. User passwords are encrypted with strong cryptographic hashes, and file uploads are filtered and sanitized against malicious file execution. We do not sell or rent user data to any third party.

7. Your Rights

You have the right to access your order history, update your profile data via the profile page, reset your cookie preferences, or request full account deletion by contacting our support team.

Contact Us

If you have any questions regarding this Privacy Policy, please email us at support@waitandgetlogistics.com.